Sunday, 4 May 2003
The Genius Bar is dry
Don’t get me wrong - I love Apple and all things apple. But, the Genius bar at the Apple Store never fails to annoy.
Every time I go in with a hardware problem, I have to wait behind an endless queue of people who seem to be there to do nothing more than have a good chat. What’s up with that?
Fine, Apple is a friendly company and wants to give good customer service. I can appreciate that. I can’t appreciate listening to some guy go on about how long he’s been using Macintoshes, comparing the relative merits of text editors, and asking obscure and - more to the point - hypothetical questions.
Meanwhile, five other people and I are patiently waiting with real, actual problems. How annoying.
Maybe they could have something as revolutionary as a SERVICE COUNTER as well as the Wanker^H^H^H^H^H^Genius Bar.
Just a thought.